People also ask
Answers about Selvori shipping, collagen skincare, Dr. Melaxin, and Westmore body coverage.
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn’t work for me?
Your satisfaction comes first. Selvori offers a 30-day money-back guarantee on eligible orders so you can try Dr. Melaxin collagen skincare and Westmore body coverage with confidence.
How long does shipping take?
We typically process orders within 24–72 hours. Delivery is usually 6–15 days depending on your location, with tracked shipping included. Need help? Email support@shopselvori.com.
How much is shipping? Where do you ship to?
Selvori offers free tracked shipping to most countries. If you can enter your address at checkout, we can usually ship to you.
Can you tell me more about your shipping process?
Orders are packed and handed to our tracked carrier after processing. You’ll receive updates by email. Track your package anytime from our Track Order page or contact support@shopselvori.com.
How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
Will I pay customs?
In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.
Find answers about our products
Product information
Are Selvori products tested on animals?
We highlight Korean skincare brands that follow modern cosmetic safety standards. Ingredient lists are published on each product page so you can review peptides, hyaluronic acid, and collagen-supporting actives before you buy.
Is Dr. Melaxin Collagen Boost Set right for mature skin?
Yes. Dr. Melaxin Collagen Boost Set is formulated to help skin look firmer and plumper with peptides and hyaluronic acid. Read our collagen blog for routines, then shop the set if you want visible bounce and elasticity support.
Where are your products made?
Our featured formulas, including Dr. Melaxin, come from Korean skincare laboratories. Westmore Beauty body coverage is designed for even-looking skin from face to body. Full origin and ingredient details sit on each product page.
Do you offer samples?
We currently sell full-size Dr. Melaxin Collagen Boost Set and Westmore coverage rather than samples. The 30-day money-back guarantee is there so you can try the routine at home.
Where can I find more information?
Read the Selvori blog for collagen and K-beauty guides, or email support@shopselvori.com. Product pages include usage, ingredients, and shipping notes.
"Clear collagen guides and fast help when I needed a shipping update. Thank you, Selvori."
Sofia R. Alberta, Canada.